How To Reset Your Ring Camera (Floodlight & Spotlight Reset Guide)
Ring cameras are some of the most useful home security devices to have. Whether you have an indoor or outdoor camera, these gadgets play a crucial role in ensuring that your property and family are safe. They allow you to keep an eye on your house even while you’re away. However, like many electronic devices, they may malfunction unexpectedly.
If your Ring camera is glitching, won’t turn on, or has stopped working altogether, one way to get it to work again is by doing a factory reset. Doing so can restore the device’s original settings and possibly get it up and running again.
You don’t have to be too tech-savvy to do this, as the process can be pretty straightforward with the right guide. In this article, we’ve broken down the steps to resetting your Ring camera. Read on to learn more!
When Would Your Ring Camera Device Require A Reset?
Like many other devices, Ring devices may encounter technical errors. If your camera is not working, there may be several reasons it’s malfunctioning. Some of these include:
Battery Problems
If your Ring cam suddenly doesn’t turn on, one of the most common reasons could be that its rechargeable battery pack has run out of power. In this case, you will need to recharge it. However, if you’ve recharged the battery properly and it still doesn’t turn on, you may have to replace your battery pack. It’s also best to ensure that you’ve placed the batteries correctly and that they’ve snapped into place.
Software Errors
Another common reason your camera has frozen or stopped working is due to a software issue. Your device’s connection to the Ring system may be interrupted. In this case, a simple reboot can usually fix the problem. However, you may also need to do a factory reset to restore its original settings.
Hardware Issues
Ring cameras may stop working because of hardware issues, although these are rare because these devices are built to last and weather rough conditions. Still, your cam may sustain damage due to wear and tear, which may require repairs. You may also check if the 1-year warranty covers the problem with the hardware.
If you think your camera is experiencing a software issue, follow the guide below to reset your device. Note that doing so will erase your preferred settings, as well as the saved Wi-Fi password. You’ll have to reconnect it again after the process.
How To Reset Your Ring Video Doorbell
Resetting your Ring Video Doorbell Camera may have different steps, depending on which model you have. Here is a quick guide on how to reset them by model, as well as where you can find the reset button:
Resetting The 1st Generation Ring Video Doorbell
- Step 1: Using a screwdriver, unfasten the security screws. Then, detach the doorbell from the bracket.
- Step 2: There should be an orange setup button behind the device. Press and hold it for ten seconds.
- Step 3: The light on the front of your doorbell will begin to flash, and you must wait for it to turn off automatically. Once it’s turned off, you’ve successfully reset the device.
Resetting The 2nd Generation Ring Video Doorbell
- Step 1: Unfasten the security screws. Then, detach the doorbell from the bracket.
- Step 2: Locate the orange setup button behind the device. Press and hold it for ten seconds to reset the camera.
- Step 3: The device should enter Setup Mode once the reset is done.
Resetting The Generation Ring Video Doorbell 2
- Step 1: Unfasten the security screws and detach the doorbell from the bracket.
- Step 2: Locate the setup button on the top right area of the device, which should be underneath the camera. It should have an orange dot on most models. Press and hold it for ten seconds.
- Step 3: The light on the front of your doorbell will begin to flash, and you must wait for it to turn off automatically. Once it’s turned off, you’ve successfully reset the device.
Resetting The Ring Video Doorbell 3, 3 Plus, And 4
- Step 1: Unfasten the security screws and remove the faceplate.
- Step 2: There is a setup button on the top right area of the device, which should be underneath the camera. It should have an orange dot on most models. Press and hold it for ten seconds to reset it.
- Step 3: The device should enter Setup Mode once the reset is done.
Resetting The Ring Video Doorbell Wired, Pro, Pro 2, And Elite
- Step 1: Unfasten the security screws with a screwdriver and remove the faceplate.
- Step 2: Locate the setup button on the right side of the device. Press and hold it for ten seconds to reset it.
- Step 3: The device should enter Setup Mode once the reset is done.
How To Reset Your Ring Floodlight Camera
Here is a quick step-by-step guide on how to reset your outdoor Ring Floodlight Camera:
- Step 1: Ensure that the device is powered up and that the battery is charged.
- Step 2: Locate the button at the top of the device. Once you’ve found the button, press and hold it for 30 seconds.
- Step 3: The status light at the bottom of the camera should start flashing. This means that the device is restarting and resetting.
- Step 4: After about a minute, the process will be complete. You can then enter Setup Mode by pressing and releasing the top button.
How To Reset Your Ring Spotlight Camera
Conducting a factory reset on your Ring Spotlight Camera should be similar to the Floodlight Cam reset process. Here’s what to do:
- Step 1: Ensure that the device is powered up and that the battery is charged.
- Step 2: Locate the button atop the device, then press and hold it for 30 seconds.
- Step 3: The status light at the bottom of the camera should begin flashing, which means that the device is resetting.
- Step 4: After about a minute, the process will be complete. You can then enter Setup Mode by pressing and releasing the top button again.
How To Reset Your Ring Stick Up Camera
The process of resetting your Ring Stick Up Cam also can differ depending on the model you have. Here’s how to do it for various Stick Up and Indoor Cam models:
Resetting The 1st Generation Ring Stick Up Cam
- Step 1: Lift the cover at the back of the device.
- Step 2: Locate the orange setup button, then press and hold it for 20 seconds.
- Step 3: The light in front will begin flashing. Once the light turns off, the reset is done.
Resetting The 2nd Generation Ring Stick Up Cam
- Step 1: Open the battery compartment at the bottom of the device by rotating it counterclockwise.
- Step 2: Locate the orange setup button near the battery slot, then press and hold it for 10 seconds.
- Step 3: The light in front will begin flashing. Once the light turns off, the reset is done.
Resetting The 3rd Generation Ring Stick Up Cam
- Step 1: Open the battery compartment at the bottom of the device by rotating the lid counterclockwise.
- Step 2: Find the orange setup button near the battery slot, then press and hold it for 10 seconds.
- Step 3: Once the reset is done, the camera will begin Setup Mode.
Resetting The Ring Indoor Camera And Stick Up Cam Elite
- Step 1: Locate the orange setup button at the top of the camera (for the Indoor Cam) or under the cover at the back of the device (for Stick Up Cam Elite)
- Step 2: Press and hold the setup button for 10 seconds.
- Step 3: Once the reset is done, the camera will begin Setup Mode.
Conclusion
Resetting your Ring camera is an effective way to deal with software issues that cause your device to freeze, glitch, or not turn on. The process is simple, but it depends on the model you have. However, you should always remember that doing a factory reset will delete the settings and preferences previously stored in the device.